Effective Date: December 8, 2024

Portabill Business Automations Pvt Ltd is committed to delivering high-value business automation services. Since every implementation is customized to client requirements, our refund policy is structured as follows:

1. Service Nature

We offer professional services such as:

• Custom ERP development
• AI-powered workflow automation
• Integration & onboarding support

2. Refund Eligibility

Refunds are applicable only under:

• Duplicate billing errors
• Non-delivery of deliverables as agreed in contract
• Technical issues that remain unresolved beyond a reasonable timeline

3. Non-Refundable Conditions

• Project work already delivered or deployed
• Change in business requirements after development begins
• Misuse or non-usage of deployed solutions
• Monthly subscription fees already utilized

4. Request Process

Send refund requests within 7 days of billing:

Email: [email protected]
Phone: +91 7736998571

Provide:

• Registered business email
• Invoice number
• Reason for refund request

5. Processing Timeline

Review within 5–7 business days → Refund (if approved) within 7–10 business days.

6. Policy Updates

This policy may be updated. Latest version will always reflect current terms.

7. Contact

• Company: Portabill
• Email: [email protected]
• Phone: +91 7736998571